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Blair Enns

Sublime privacy policy

This Privacy Policy explains what happens to any personal data that you provide to us, or that we might collect from you. We will do all we can to protect your privacy and to ensure that any personal information you share with us is stored securely. If you have any requests concerning your personal information or any queries with regard to these practices please contact design@wearesublime.com or by post: Sublime Agency Ltd, London Road, Ashington, West Sussex, RH20 3JR. Please note that all data will be used and held in accordance with the requirements of the Data Protection Act 1998.

The information we collect

We collect information from you two ways:

  1.     Through our website, this may include whenever you complete a contact form, details of your visits to this website and the resources that you access, traffic data, location data, blog posts you’ve read and other communication data.
  2.     Through signing up to our email/postal marketing. This includes your name, email address and postal address (if you have requested postal mailings).

The use of your information

Any information we collect and store relating to you is primarily used to enable us to provide our services to you. It is used to provide information on other products which we feel may be of interest to you and to notify you about any changes to our website. Data that is provided to us is stored on secure servers.

Who sees your information

The information collected is used only by Sublime and is never passed to other organisations. Our email marketing is powered by ActiveCampaign. By providing us with your details when you access our email marketing, you are giving Sublime express permission to transfer your data in order to use ActiveCampaign. ActiveCampaign operate a highly robust data security system. You can read ActiveCampaign’s privacy policy here.

How long is data kept for?

We will keep personal information only for as long as we need it to maintain our relationship with you, provide you with the products, services or information you requested, to comply with the law, and to ensure we do not communicate with individuals that asked us not to.

Cookies

We use cookies to help us provide you with the best online experience we can. So that means we collect information about your computer for our services & to provide statistical information regarding the use of our website. Most browsers automatically accept cookies but you can modify your browser setting to decline cookies (although declining cookies may mean you miss out on some parts of our website).   

This information does not identify you personally in any way. 

Links to third party websites

Our site may contain links to other sites of interest. However, once you leave our site, we do not have any control over those other sites and such sites are not governed by this privacy policy.

Your Rights

If you have any questions or concerns about this policy please contact us on design@wearesublime.com.

  • If you have a complaint, do let us know – we’d love to make any changes we can. You also have the right to lodge a complaint with the UK Information Commissioner’s Office online at: https://ico.org.uk/concerns/handling/
  • You have the right to request us to provide you with details of the personal information we hold about you. 
  • You have the right to ask us to correct our records if you believe they contain incorrect or incomplete information about you.
  • You have the right to erasure (deletion), without undue delay, of your personal information for which you later withdraw your consent to processing, or when it is no longer needed for purpose it was originally collected.
  • You have the right to temporarily restrict our processing of your personal information if: you contest the accuracy of your personal information; you prefer we restrict its use rather than erase it; you need it to be preserved to establish, exercise, or defend a legal claim; whilst you are verifying whether we have overriding legitimate grounds to use it. You have the right to be informed before we lift the processing restriction.
  • We will process data on the basis of either consent or if we believe we have a legitimate interest to communicate with you. 
  • To stop email marketing simply click on the unsubscribe link within any email. Requests are usually processed immediately.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Sublime Agency Limited. www.wearesublime.com

Sublime Agency Limited, The Saddlery, London Road, Ashington, RH20 3JR +44 (0)1903 681 388 design@wearesublime.com

This policy was updated on 19/08/2020.